Comments on: A shocking example of Old Think http://thethomashowecompany.com/297/a-shocking-example-of-old-think-2 Expertise in the Integration of Real Time Communications and the Business Process Sat, 22 Nov 2008 03:55:16 +0000 http://wordpress.org/?v=2.5.1 By: David Beckemeyer http://thethomashowecompany.com/297/a-shocking-example-of-old-think-2#comment-145 David Beckemeyer Tue, 30 Oct 2007 17:18:34 +0000 http://thethomashowecompany.com/297/a-shocking-example-of-old-think-2#comment-145 Hi Thomas. As usual, I probably didn't really get my full point across with my posts on this. A lot of people have taken my characterization of "stagnant" as "dead" and it's not the same at all. In many ways, I was really hinting at exactly what you say, in terms of "we are at the beginning", only you say it much better than I did. This is exactly how I feel about it. The "VoIP industry" at large became boring and stagnant a while ago, as everybody simply copied Vonage or Skype or tried to come up with yet another way to shave a fraction of a penny off calls - and that's all the press saw and all they talked about. What's far more exiting is the kinds of ways voice/voip can support other applications that Martin describes. We see this specifically in a sub-set of our PhoneGnome users. While the majority still see it as a way to make cheap calls (because that's what we all have told them VoIP is about), there is a sub-set that figured out other, far more powerful, benefits in the ways it lets them integrate their web, email, phone(s), voicemails, texts, desktop, laptop and such. That's when one gets really hooked and realizes the "phone companies" (you can include Vonage and Cable MSOs in that) are never going to given them that power. Hi Thomas. As usual, I probably didn’t really get my full point across with my posts on this. A lot of people have taken my characterization of “stagnant” as “dead” and it’s not the same at all. In many ways, I was really hinting at exactly what you say, in terms of “we are at the beginning”, only you say it much better than I did. This is exactly how I feel about it. The “VoIP industry” at large became boring and stagnant a while ago, as everybody simply copied Vonage or Skype or tried to come up with yet another way to shave a fraction of a penny off calls - and that’s all the press saw and all they talked about.

What’s far more exiting is the kinds of ways voice/voip can support other applications that Martin describes. We see this specifically in a sub-set of our PhoneGnome users. While the majority still see it as a way to make cheap calls (because that’s what we all have told them VoIP is about), there is a sub-set that figured out other, far more powerful, benefits in the ways it lets them integrate their web, email, phone(s), voicemails, texts, desktop, laptop and such. That’s when one gets really hooked and realizes the “phone companies” (you can include Vonage and Cable MSOs in that) are never going to given them that power.

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