We have exactly two months to go until Spring VON, and the Thomas Howe leprechauns are working hard to fill up pots of gold for the wee boys and girls. For this spring VON, Thomas McCarthy (Howe) and Patrick Murphy will be wearing the green and running the VON show’s first communication enabled business process (CEBP) workshop on St. Patrick’s Day, Monday, March 17th. After the workshop it’s off to the pub, where the first round of Guinness is on us.
As an industry, we’ve been working to make voice inexpensive, now it’s time to learn how to use voice to increase profits and lower costs. This vendor neutral workshop is targeted towards enterprise managers and technical staff interested in extending their business using real time communications such as VoIP and SMS.
From the brochure:
Save money, improve productivity, and make your clients happier with Communications Enabled Business Processes. This full day seminar provides the CIO department with a practical, vendor neutral tutorial on how to use real time IP technology to reduce costs, increase worker productivity, and make clients happier by improving the business process.
This business and technology oriented day of education starts with a summary on VoIP and its network elements, and then continues with how to extend and improve your business process using voice APIs and IP PBX strategies. As the sessions progress, we will show added value to the VoIP network, application layer options and integration, and will take some time on maintaining, debugging, and troubleshooting your converged network. At the end of the day, you’ll go through an overview of voice-based Mashup applications with business use cases to benefit any industry.
The Enterprise executive should expect to leave this training session with defined CEBP project concepts that will have quantifiable ROI and lasting benefit to their company.
If you haven’t signed up yet, now might be a good time to do it, or else Lucky the Lepruchaun might break into your kitchen, turn the chairs over and the milk green. But, if you do, maybe Seamus might stop by and drop a few gold coins in your pocket.