Sometime last summer, my friends at STL Partners in London approached me to help them write a new report about CEBP opportunities, and today I’m really  happy to hear that the Voice and Messaging :  New API Use Cases has just been published.  In it are twenty some-odd pages of real use cases that show how voice and messaging can improve business process, along with business drivers, examples, etc. Any current subscriber to the STL wealth of resources can go and get it, and mostly any carrier worth their salt has.  I’m really happy to have the opportunity to work with their team and to learn from them their insight to the carrier and vendor  challenges in the coming decade.

If you are unfamiliar with STL, they are the ones behind the “Telco 2.0″ moniker, devoted toward redefining the Telcos role in the next economy.  For me, their models on next generation value creation are required reading for anyone who’s tasked with service creation from both business and technical angles.  More so, their events simply have the best speakers and attendees for anyone interested in hearing from “A-List”.   In the past shows, we’ve heard from senior executives of Amazon,  Vodafone, Orange, Telefonica, RBS, Virgin, Universal Music, TeliaSonera, Nokia, Sprint, Verizon… you get the point.  More so, their analysts are top of the heap : Dean Bubbly, Chris Barraclough, Keith McMahon, and  Norm Lewis (from Orange fame) start the list, and I haven’t even gotten to Thomas or Alexander. Even the wunderkind Martin Geddes did his time in the walls.

As an added bonus, here’s a sketch that good friend Sanjay Jawhar (@sanjayjhawar and from Ideas and Plans) and I did together at the last STL event in Orlando.  Sanjay wanted to demonstrate how carriers just were not understanding the impact of how old approaches of service development constrained innovation. This was a fun one… I come in about 5 minutes into it.  Sanjay, that was really fun. Need to do that again.