January 10, 2008 – 6:14 pm
Thanks to everybody who dialed in for today’s Voice Mashup conference call, especially to Jim Courtney, Andy Abramson and of course, our host, Alec Saunders. We talked about what a mashup is, how we make money at them, why are they written and who (in general) really cares. If you didn’t happen to be one of [...]
I’m often asked to give an examples of a business case for a deep integration of the business process with telephones, so here’s a good one for you: Morisky Surveys.
Morisky surveys ask four questions that can determine, with fairly high accuracy, a patient’s probability of adhering to a course of drug treatment. In other words, the survey can tell [...]
Jott is a true diamond in the rough.
The premise is quite simple. Sign on to Jott, upload your contact list, call their number and leave a message. The message is translated and forwarded to the contact, or group, as an e-mail. So, if you’re driving down the highway and you want to leave [...]
For those of you with significant others, I don’t recommend that you share this information. Not that I have anything to worry about.
I was lucky enough to catch the end of Teltech’s presentation at the Cluecon 2007 show in Chicago, and I heard about their new service called LiarCard. Essentially, Liarcard listens in on [...]
According to BCC Research, spending on clinical trials in the United States was almost $24 billion dollars in 2005. According to Microsoft:
Pharmaceutical companies can spend 12 to 15 years and up to $900 million to bring a drug to market. About 45 percent of this cost is accrued during the clinical trial phase. Additionally, [...]
Jaduka is a web services company aimed at allowing Mashup developers to trigger phone calls from web applications. Essentially, if you want to deploy a button on a web site, so that customers can click and call you or your business, Jaduka has a great offering. I put mine together in about five [...]
Just because you could, doesn’t mean you should. If it is much easier to blend in speech recognition, IVRs and SMS messages into your software, should you? My theory is that there are three positives from blending real time communications with the business process : it makes businesses faster, it makes businesses more efficient, [...]
“OK, so let me understand this… you guys do IVRs, right? I don’t really understand what’s new here. We’ve had IVRs forever.”
To live in the real world means to live with constraints. I am unable to jump over a tree. I will live less than 100 years. I am unable to add [...]
One of the best pieces of advice I’ve ever heard for software engineers is “Use the tools”. Like words for an author, tools help define how you think, and how you develop and ultimately, what you can develop. One of my best tools, and one that I find myself relying on time, and [...]
In sales, what kills deals? Time. Microsoft just enabled more sales to see the light of day.
I read today on Andy’s blog about the recent partnership announcement between Microsoft and Verizon. Sponsored search on Microsoft’s Live Search will now include a link that enables Click To Dial between the business and the browser. [...]