October 28, 2008 – 2:02 pm
As I cleaned out my basement this weekend, I happened upon some notes from graduate school. After I got over the shock of barely comprehending work I did almost twenty years ago, I sat down to go through some of the papers. Back then, and for my first few years in industry, I was a [...]
October 16, 2008 – 6:46 pm
Like most engineers, when I see a technology that seems really easy to implement, I have this urge to dismiss it. Perhaps it’s the modern tech equivalent of Samuel Johnson’s quote : “What is written without effort is in general read without pleasure.” Enter click-to-call. Six months ago, when I thought of click-to-call, it was [...]
October 13, 2008 – 1:39 pm
Too often, we seek success using complexity. Today, ifByPhone hits it out of the park with a simple and brilliant voice mashup solution: the ability to integrate direct-response call data with Web-based advertising available using Google Analytics, making it possible to gauge the overall effectiveness of a lead-generation campaign. Simply put, from a single view, [...]
October 9, 2008 – 11:16 am
Earlier this year, I mentioned to Lee that I thought March was a long time to wait to get together again. I also had this idea that I could say the same for about fifty other people, people who I only get to see at tradeshows, and then it was in a blurr of talks, [...]
October 9, 2008 – 11:00 am
That time of year again? Lee dropped me a note about eComm’s Call for Papers. If you are working in emerging telephony, and you’ve got something to say, why don’t you drop your name in the hat and send off a suggestion? For three years running, eComm has been the place where the people who [...]